Directors, managers, WHS committees, officers and staff can no
longer afford to consider stress and mental health in the workplace of
less import than the physical safety of employees. Research has shown
a strong link between stress, mental illness, drug and alcohol abuse,
increase in accidents in the workplace and community, poor physical health
such as heart conditions, neck and back strain, obesity etc
According to Workcover statistics Manual Handling injuries cost $224
million dollars in Australia in 2004/05, Occupational Overuse claims
were $29.7 million and Mental Disorder claims cost $91.6 million. This
equates to 36% of these claims, plus one must add into this the number
of manual handling injuries that occurred as a consequence of stress
and mental illness.
The World Health Organization predicts that by the year 2020, Mental
Illness will be the leading cause of illness and subsequent loss of revenue
in the first world. Directors, managers and staff of Australian workplaces
can have 2020 vision and enact positive, forward thinking changes to
the mental health and safety of its workers to ensure this does not take
place and that litigation towards managers and companies are minimized.
- Depression alone is estimated, in economic
terms to:
- Reduce workplace performance by 40%
- Contribute to the loss of 6 million working days
annually
- The estimated annual revenue lost to an employer
(in sick days and poor productivity) by a worker with untreated
depression is $9,660 (J. Croucher, Professor of
Statistics, Macquarie University).
- 7% of WHS claims are related to psychological injury; however
these claims represent 27% of the total cost of all claims with an
average time off
of 96.1 days, compared with 28.9 days for other claims.
Add to these figures the cost implications of other mental illnesses
both diagnosed and undiagnosed.
Quotes:
"Evidence is emerging that excessive workloads
and long and irregular hours of work are contributing to an increasing
number of suicides,
to the extent that workplace legal practitioners are predicting
a wave of prosecutions against employers for literally working
employees to
death.
Recent amendments to Work Cover legislation in
NSW point to jail
terms as possible outcomes in cases where it is proven
that principals of firms do not honour their duty of
care to provide a safe workplace for all
employees."
Michael Taylor, Principal Consultant, HMT Consulting.
The American
Institute of Stress reports that 75% to 90% of visits to medical
practitioners are related to stress, 60% to 80% of accidents
on the job are related to stress, and 40% of staff turnover is
due to stress at work. Stress is also implicated in all the
leading causes of
death, including heart disease, cancer, lung ailments, accidents,
cirrhosis and suicide.
Randolfi, 1997
"Ongoing stress at work can trigger depression
and anxiety and has even lead to suicide. But stress also causes
physical conditions
such as musculoskeletal disorders (strained necks, backs, arms
and shoulders). There are links between the way you feel and the
way that manifests itself
in chronic strain,” she says. “Usually you’ll find
in an organisation [where people have musculoskeletal disorders]
that people are working under pressure, their hours at the keyboard
are longer
and they don’t get proper breaks.”
Sue Pennicuik, the
director of the ACTU’s Occupational Health and Safety Unit
Legal
Precedents to Costly Litigation:
While Karoshi (death by overwork)
and Karojisatsu (suicide as a
result of overwork and stress) as legal terms originated in
Japan, Australia and New Zealand have now set legal precedents in
support
of these principals eg Transmissions and Diesel Vs Mrs. Matheson,
several staff from government departments such as police,
Centrelink etc, are
being quoted in court proceedings in Australia leading to greater
stress leave, redundancy and compensation to families payouts.
Over 50 Million
dollars have been paid to 2 former employees of Wal Mart as
a result of litigation proceedings related to workplace bullying
and
stress.
The Herald Newspaper carried
an article which pointed that at least 6 litigation cases for
stress payouts were awarded $750.000.
A precedent was set in a 2000 Court of Appeal
judgement which awarded a former child abuse officer, Beth Seedsman,
$750,000 for NSW Polices
failure to provide a safe system of work or protection from mental
injury” (Lamont
and Pelly, SMH, News, March 13, 2006, p.3.)
In
the case of he State of NSW v Coffey [2002] NSWCA 361, 7 November
2002 (Meagher, Heydon and Ipp JJA), the judges decision was that
under common law, an employee with a psychological injury may be
able to sue
an employer for negligence and be awarded damages.
In Jaksic v WorkCover/Allianz Australia Workers
Compensation (SA) Ltd (Konica Australia Pty Ltd) [2004] SAWCT
17A, the SA Workers
Compensation Tribunal found the workplace contributed to
an employee's anxiety and
set aside WorkCover SA's denial of the employee's claim. WorkCover
had argued it was a disciplinary interview that caused the
employee's anxiety;
therefore the stress claim could be denied. However, the judge
found other action, not just the disciplinary action, contributed
to the employee's
injury.
John McPhilbin. Letter to the editor, Workers on
Line, issue 242, October 2004
The precedents have been set and are being utilized
by courts throughout Australia and New Zealand, there is no turning
back and only a foolish
company would deny the need to be proactive in preventing stress
and mental illness in the workplace.
Customers:
Ensuring that directors, managers and staff
are educated in Mental Health will also ensure safe and appropriate
service to your clients
and customers.
Take as a case in point the fatal shooting of a passenger of American
Airlines Flight 924, 7 December, 2005 from Miami. On board was a passenger
who had bipolar disorder who became confused, paranoid and extremely
unsettled. Despite pleas from his wife to let her off the plane with
her husband the Air Marshals reacted in fear, stigma and haste and shot
Mr Alpizar dead. I am not saying that there response is not understandable
in the current climate of terrorism; however the question must be asked
if the outcome would have been the same had the air marshals had training
in dealing with a person experiencing a mental health crisis.
Mr Alpizar and many other people killed and wounded by air marshals,
police, security guards etc may not have suffered if staff were properly
educated and trained in how to recognise and deal with people with mental
illness. One must pose the question “what of the mental health
of the people who killed these innocent and unwell people “in the
line of duty. How do they cope after having taken a persons life or disabling
them for life?” this is a tragedy for all concerned.
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