“Dear Fay, It has been a month since you finished training the Welfare Team at East Hills Girls THS in Youth Mental Health First Aid. The immediate feedback was so positive with highly accomplished staff saying it was the best training they had ever done. Your willingness and ability to weave personal experience into theoretical discussions brought a very necessary humanity and humour to the subject of Mental Health. The noticeable effect a month on is that staff are dealing with young people in need with confidence and compassion. Thank you again for your energy, humour and wisdom. I have done this training before and it was very different with you and I would welcome you back anytime. ”